General Interface Usage Notes

This topic provides general usage information for the Snowflake web interface.

In this Topic:

Browser Requirements

You can use any of the following browsers to access the Snowflake web interface:

Supported Browser Minimum Version
Chrome 47
Safari 9
Firefox 45
Internet Explorer 11
Opera 36
Edge 12


We recommend using Google Chrome. Other browsers have not been tested as extensively as Chrome and may exhibit some unexpected behavior. If you encounter issues using the web interface with any of the listed browsers, please contact Snowflake Support.

Account Administration

If you have the SECURITYADMIN or ACCOUNTADMIN role, you can access the Account page, where you can perform administration tasks, such as creating and managing users and security roles. Note that the icon for accessing the page is displayed only if you have either of these administrator roles.

For general information about Snowflake administration, see Managing Your Snowflake Account. For more information about security roles, see Access Control in Snowflake.

Accessing Documentation, Support, Downloads, and Context-sensitive Help

To access any of these resources at any time, click the Help icon in the upper right. From the dropdown menu, choose one of the following actions:

  • View the Snowflake Documentation
    Opens the documentation in a new tab/window.
  • Visit the Support Portal
    Opens the Snowflake Support Portal/Community in a new tab/window. Once there, you can freely browse the articles and discussions in the site, but to submit cases or participate in discussions, you must log into the portal using your Snowflake Lodge user credentials. These credentials are distinct/separate from your Snowflake user credentials.
  • Download…
    Displays a dialog where you can:
    Download:The following client software provided by Snowflake:
    • Command line client (SnowSQL)
    • ODBC driver (for your platform)
    View:Distribution info for the following client software provided by Snowflake:
    • Connector for Spark v2.0 and higher — Connector for Spark v1.5 and v.16 has been deprecated
    • JDBC driver
    • Connector for Python (and related components)
    • Node.js driver
  • Show help panel
    Displays context-sensitive help for the current page, including:
    • A description of the page.
    • Tasks you can perform on the page or step-by-step instructions for performing a particular task.
    • Helpful documentation links.
    • A breadcrumb trail that takes you back to the Getting Started dialog.