Snowflake Editions & Regions

Snowflake provides several alternatives to ensure that your usage of Snowflake fits your organization’s specific requirements. This includes offering multiple editions to chose from, with each successive Edition building on the previous Edition through additional features and/or higher levels of service. And, as your organization’s needs change and grow, changing from one Edition to another is easy.

In addition, Snowflake provides regions to let your organization choose where your data is geographically stored across your global operations.

Note

The Snowflake edition and region that your organization choose determine the unit costs for the credits and the data storage you use. Another factor that impacts unit costs is whether you have an On Demand or Capacity account:

  • On Demand: Usage-based pricing with no long-term licensing requirements.
  • Capacity: Discounted pricing based on an up-front Capacity commitment.

For pricing details, go to the pricing page.

In this Topic:

Snowflake Standard Edition

Standard Edition is our introductory level offering, providing full, unlimited access to all of Snowflake’s standard features. It provides a strong balance between features, level of support, and cost. The following table provides a list of the major features and services included with Standard Edition:

Security and Data Protection
SQL
Tools and Interfaces
Data Import and Export
  • Support for bulk loading from delimited flat files (CSV, TSV, etc.) and semi-structured data files (JSON, Avro, ORC, Parquet, and XML).
  • Support for bulk unloading to delimited flat files and JSON files.
Support
  • Snowflake Lodge, Snowflake’s support portal and online community forum.
  • Standard support policy, including:
    • Availability Monday through Friday during regular business hours:
      • For accounts in the US West Region, business hours are based on Pacific Time (PT).
      • For accounts in the US East Region, business hours are based on Pacific Time (PT).
      • For accounts in the EU (Frankfurt) Region, business hours are based on Central Europe Time (CET).
    • 4-hour response window for Severity 1 issues.

Note

This is only a partial list of the features included with Standard Edition. For a more complete and detailed list, see Overview of Key Features.

Snowflake Premier Edition

Snowflake offers Premier Edition as a cost-effective option for organizations that do not need additional features, but would benefit from expanded access to Snowflake Support. Premier Edition includes all the features and services of Snowflake Standard Edition, with the following service enhancements:

Support
  • Premier support and SLA, including:
    • 24x365 availability for Severity 1 issues.
    • 1-hour response window for Severity 1 issues.

Snowflake Enterprise Edition

Enterprise Edition provides all the features and services of Snowflake Premier Edition, with the following additional features designed specifically for the needs of large-scale enterprises and organizations:

Enhanced Security and Data Protection
Automated Resource Management

Snowflake Enterprise Edition for Sensitive Data

Enterprise Edition for Sensitive Data offers our highest level of data protection to support the needs of organizations with extremely sensitive data, particularly PHI data that must comply with HIPAA regulations. It includes all the feature and services of Snowflake Enterprise Edition, with the following additional security enhancements:

Highest Security and Data Protection

Note

As required by HIPAA regulations, before any PHI data can be stored in Snowflake, a signed business associate agreement (BAA) must be in place between your agency/organization and Snowflake Computing.

Snowflake Regions

Snowflake Regions let your organization choose the geographical location where your data is stored. Snowflake currently supports the following regions (with more on the way):

  • US West
  • US East
  • EU (Frankfurt)

Snowflake features and services are identical across regions; however, there are some differences in unit costs for credits and data storage. For information about pricing as it pertains to a specific edition and region, go to the pricing page.

Important

Each Snowflake account is located in a single region, i.e. multi-region accounts are not supported. The default is the US West Region; if no region is specified/requested at the time an account is provisioned, the account is located in the US West region. Note that regions do not limit user access to Snowflake; they only dictate the geographical location where data is stored.

In addition, Snowflake does not yet support accessing or sharing data between accounts. If you wish to use Snowflake in multiple regions, you must have a separate Snowflake account in each region and the data in these accounts cannot currently be accessed or shared between them.

US West Region

Support hours for Snowflake Standard Edition in this region are based on Pacific Time (PT).

US East Region

Support hours for Snowflake Standard Edition in this region are based on Pacific Time (PT).

EU (Frankfurt) Region

This region is provided for organizations that prefer to store their data in a non-US location. Snowflake does not move data between accounts, so any data in an account in the EU (Frankfurt) Region will be stored in this region unless explicitly copied or moved by users.

Support hours for Snowflake Standard Edition in this region are based on Central Europe Time (CET).