Snowflake Editions & Regions

Snowflake provides several alternatives to ensure that your usage fits your organization’s specific requirements. This includes offering multiple Snowflake Editions to chose from, with each successive edition building on the previous edition through additional features and/or higher levels of service. And, as your organization’s needs change and grow, changing from one edition to another is easy.

In addition, Snowflake Regions to let your organization choose where your data is geographically stored across your global operations.

Note

The Snowflake Edition and Snowflake Region that your organization choose determine the unit costs for the credits and the data storage you use. Another factor that impacts unit costs is whether you have a Snowflake On Demand or Snowflake Capacity account:

  • Snowflake On Demand: Usage-based pricing with no long-term licensing requirements.
  • Snowflake Capacity: Discounted pricing based on an up-front Capacity commitment.

For pricing details, go to the pricing page.

In this Topic:

Standard Edition

Standard Edition is our introductory level offering, providing full, unlimited access to all of Snowflake’s standard features. It provides a strong balance between features, level of support, and cost. The following table provides a list of the major features and services included with Standard Edition:

Security and Data Protection
SQL
Tools and Interfaces
Data Import and Export
  • Support for bulk loading from delimited flat files (CSV, TSV, etc.) and semi-structured data files (JSON, Avro, ORC, Parquet, and XML).
  • Support for bulk unloading to delimited flat files and JSON files.
Support
  • Access to Snowflake Lodge, Snowflake’s support portal and online community forum.
  • Standard support policy, including:
    • Availability Monday through Friday during regular business hours:
      • For accounts in the US West and US East Snowflake Regions, business hours are based on Pacific Time (PT).
      • For accounts in the EU (Frankfurt) and AP (Sydney) Snowflake Regions, business hours are based on Central Europe Time (CET).
    • 4-hour response window for Severity 1 issues.

Note

This is only a partial list of the features included with Standard Edition. For a more complete and detailed list, see Overview of Key Features.

Premier Edition

Snowflake offers Premier Edition as a cost-effective option for organizations that do not need additional features, but would benefit from expanded access to Snowflake Support. Premier Edition includes all the features and services of Standard Edition, with the addition of Premier Support and SLA, which includes:

  • 24x365 availability for Severity 1 issues.
  • 1-hour response window for Severity 1 issues.

Enterprise Edition

Enterprise Edition provides all the features and services of Premier Edition, with the following additional features designed specifically for the needs of large-scale enterprises and organizations:

Enhanced Security and Data Protection
Automated Resource Management

Enterprise Edition for Sensitive Data

Enterprise Edition for Sensitive Data offers our highest level of data protection to support the needs of organizations with extremely sensitive data, particularly PHI data that must comply with HIPAA regulations. It includes all the feature and services of Enterprise Edition, with the addition of the following extreme security and data protection enhancements:

  • Enhanced data and security policy for additional levels of protection.
  • Encryption of all internal data transmissions in Snowflake.
  • Tri-Secret Secure using customer-managed keys.
  • Support for PCI DSS compliance.
  • Support for PHI data (in accordance with HIPAA regulations).

Note

As required by HIPAA regulations, before any PHI data can be stored in Snowflake, a signed business associate agreement (BAA) must be in place between your agency/organization and Snowflake Computing.

Snowflake Regions

Snowflake Regions let your organization choose the geographical location where your data is stored. Snowflake currently supports the following regions (with more on the way):

  • US West
  • US East
  • EU (Frankfurt)
  • Asia Pacific (Sydney)

Snowflake features and services are identical across regions; however, there are some differences in unit costs for credits and data storage. For information about pricing as it pertains to a specific edition and region, go to the pricing page.

Important

Each Snowflake account is located in a single region, i.e. multi-region accounts are not supported. The default is the US West Region; if no region is specified/requested at the time an account is provisioned, the account is located in the US West region. Note that regions do not limit user access to Snowflake; they only dictate the geographical location where data is stored.

In addition, Snowflake does not yet support accessing or sharing data between accounts. If you wish to use Snowflake in multiple regions, you must have a separate Snowflake account in each region and the data in these accounts cannot currently be accessed or shared between them.

Region IDs in Account URLs

Each Snowflake Region, except for US West, has a region ID. For these regions, the ID is a required segment in the URL for accessing your Snowflake account:

US West:<account_name>.snowflakecomputing.com
Other regions:<account_name>.<region_id>.snowflakecomputing.com

Where:

  • <account_name> is the name of your account (provided by Snowflake).

  • <region_id> is:

    Snowflake Region Region ID
    US East us-east-1
    EU (Frankfurt) eu-central-1
    Asia Pacific (Sydney) ap-southeast-2

For example, if your account name is abc123:

  • In US West, the URL would be abc123.snowflakecomputing.com.
  • In EU (Frankfurt), the URL would be abc123.eu-central-1.snowflakecomputing.com.

US West

Support hours for Standard Edition in this region are based on Pacific Time (PT).

US East

Support hours for Standard Edition in this region are based on Pacific Time (PT).

EU (Frankfurt)

This region is provided for organizations that prefer to store their data in the European Union. Snowflake does not move data between accounts, so any data in an account in the EU (Frankfurt) Region will be stored in this region unless explicitly copied or moved by users.

Support hours for Standard Edition in this region are based on Central Europe Time (CET).

Asia Pacific (Sydney)

This region is provided for organizations that prefer to store their data in the Asia Pacific region. Snowflake does not move data between accounts, so any data in an account in the Asia Pacific (Sydney) Region will be stored in this region unless explicitly copied or moved by users.

Support hours for Standard Edition in this region are based on Central Europe Time (CET).